Pragmatic Quality Blog

I've talked in earlier posts about how formally analyzing the Context of the Organization can support you in assessing the business risk...

Last month, when I was writing about the proposed changes in ISO 9000 , I noted that a lot of vocabulary had been imported from the sector-s...

It's been a while since I posted anything funny here. Let me know if this counts as funny. Some years ago, the CIA declassified a docume...

In February of last year, the ISO formally adopted an Amendment to ISO 9001 , relating to climate change. (In a stroke of ironic timing, I p...

A couple months ago,  Anthony Lenarz of  GE Vernova posted an article in LinkedIn called " The Paradox of Quality ." His point w...

Two years ago*  I wrote about some changes that had been proposed in the ISO 9000:2015 standard , Quality management systems — Fundamentals ...

Over the last two months, we've reviewed the seven fundamental Quality Management Principles defined in ISO 9000:2015: Customer focus , ...