In honor of the upcoming Fourth of July, I thought I'd post a little bagatelle that I wrote years ago to illustrate the right attitude towards business processes. The words in dark red are my updates to Thomas Jefferson's deathless prose.
We hold these truths to be self-evident, that all organizations are made of people, that they are endowed by their Nature with certain unalienable Goals, that among these are Care for the Customer, Respect for the Employee, and Productive Work.
—That to secure these goals, Processes are instituted within organizations, deriving their just authority from the results they achieve,
—That whenever any Form of Process becomes destructive of these ends, it is the Right of the People in the Organization to alter or to abolish it, and to institute new Processes, laying their foundation on such principles and organizing their interaction in such form, as to them shall seem most likely to effect their Happiness and that of the Customer.Prudence, indeed, will dictate that Processes long established or involving many stakeholders over a wide area should not be changed for light and transient causes; and accordingly all experience hath shewn, that employees are more disposed to suffer, while evils are sufferable, than to right themselves by abolishing the forms to which they are accustomed.
But when a long train of directives and regulations, pursuing invariably the same Object evinces a design to reduce them to absolute Ineffectiveness, it is their right, it is their duty, to throw off such Process, and to provide new Guidelines for their future productivity.
Have a great holiday!
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| By John Trumbull - US Capitol, Public Domain, https://commons.wikimedia.org/w/index.php?curid=180069 |
I like it!
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