Can a Checklist Replace Your Audit Program?

A couple days ago, Quality Magazine published my article, "Can a Checklist Replace Your Audit Program?" It's their article now so I won't post the text of it here, but you can find it by following the link. I hope you find it useful! 

 

Upcoming Changes in ISO 9001

Late last week, Quality Magazine published my article, "Upcoming Changes in ISO 9001." In it, I review the recent DIS9001 and explain the changes that it introduced:

Quality culture and ethical behavior

Opportunity-based thinking

Changes to the terms and definitions

Other changes 

I also explain my conclusion (which I have already stated in other venues) that any company which is securely certified to ISO 9001:2015 should have no trouble upgrading to the new version ... unless some new, massive, unforeseen change is snuck in at the last minute. 

It's their article now so I won't post the text of it here, but you can find it by following the link. I hope you find it useful!

Podcast with Quality Magazine!

We've been talking lately about how formal processes can avoid catastrophic mistakes and I've got more to say on the subject. But this is a timely interruption. 

A while ago, I sat down with Michelle Bangert of Quality Magazine, when they published my article about the Seven Quality Management Principles. Originally, we were just going to talk about the article itself, and maybe to recap it for people who prefer podcasts to blog posts. But the conversation unwound itself according to its own internal rules, the way any good conversation does. After forty minutes we had discussed at least a dozen topics; in some ways it felt like we had been talking all day, and in other ways it felt like we were just beginning to scratch the surface. Among other things, our conversation touched on topics like the following:

• How I came to write the article on the Seven Quality Management Principles.
• When to expect the upcoming changes to ISO 9000 and ISO 9001.
• How blogging is different from kvetching.
• How to use blogging as a branding tool.
• Why I am delighted when people argue with things I've written. 
• (As a bonus, I describe two different times I've had to retract something I'd written because feedback from readers showed me I was wrong: I mean here and here.)
• How lessons from parenting also apply to Quality.
• How my career in Quality started, and why you shouldn't imitate me.
• Career highlights and stories for audit nerds.
• Comparing Stuttgart with Santa Barbara as wine countries.
• The hidden message of German architecture.
• Why do I anonymize my stories, and when do I not?
• Where is the other column that I write, and what is it about?
• What is the difference between rules in young/small organizations, and rules in old/large ones?

Anyway, two days ago the podcast was published. You can find it here. (Here is an alternate link.)

So take a listen, and let me know what you think. 

• If you think I'm wrong about anything (or everything!), please let me know: like I say above, I'm always thrilled when someone argues with me.
• And if you like it, contact Michelle Bangert at Quality Magazine to ask her to have me on again! 😀

    

The Seven Quality Management Principles (Quality Magazine)

Last week, Quality Magazine published my article, "The Seven Quality Management Principles." It's their article now so I won't post the text of it here, but you can find it by following the link. I hope you find it useful! 

What is the process approach? — take 2

Yesterday morning, Manufacturing Tomorrow published my article, "What is the process approach?" It's their article now so I won't post the text of it here, but you can find it by following the link. I hope you find it useful!

For those keeping track, this is the article I promised you back in the beginning of April. The publishing process has its own timelines that aren't always obvious to the rest of us. 😀

What’s Changing in ISO 9000 (Quality Digest)

This morning, Quality Digest published my article, "What’s Changing in ISO 9000?" It's their article now so I won't post the text of it here, but you can find it by following the link. I hope you find it useful! 

What Is Risk-Based Thinking?

Despite the "What is …?" title, this post is not part of my current series on the Quality Management Principles (the one starting here). 

But late last week, Quality Digest published my article, "What Is Risk-Based Thinking?" It's their article now so I won't post the text of it here, but you can find it by following the link. I hope you find it useful!

   

FMEAs—Reducing the risk of failure

This morning, Manufacturing Tomorrow published my article, "FMEAs—Reducing the risk of failure." It's their article now so I won't post the text of it here, but you can find it by following the link. I hope you find it useful!

 

When ISO 9001 Fails

This morning, Quality Digest published my article, "When ISO 9001 Fails." It's their article now so I won't post the text of it here, but you can find it by following the link. I hope you find it useful!

            

ISO 9001: What’s in it for you?

This morning, Manufacturing Tomorrow published my article, "ISO 9001: What’s in it for you?." It's their article now so I won't post the text of it here, but you can find it by following the link. I hope you find it useful!

Digging Deeper with Root Causes

This morning, Quality Magazine published my article, "Digging Deeper with Root Causes." It's their article now so I won't post the text of it here, but you can find it by following the link. I hope you find it useful!

Finding Root Causes: How to Identify and Understand the Core Issues

This morning, Quality Magazine published my article, "Finding Root Causes: How to Identify and Understand the Core Issues." It's their article now so I won't post the text of it here, but you can find it by following the link. I hope you find it useful!

What Does ISO 9001 Have to Do With Climate Change?

This morning, Quality Digest published my article, "What Does ISO 9001 Have to Do With Climate Change?." It's their article now so I won't post the text of it here, but you can find it by following the link. I hope you find it useful!

Try This Today: From Reactive to Proactive

Following up on yesterday's post about management review, here's an article that I published in Quality Progress back in June 2020. It's called "Try This Today: From Reactive to Proactive." The article belongs to ASQ now, so I won't repost the text of it here. But you can find it by following the link. 

You need an ASQ login to read the article itself; without that, all you can access is the bibliographic information. Still, I offer it here in case you can access it.