Once again I had a chance to sit down with the exuberant Kyle Chambers of Texas Quality Assurance for a wide-ranging conversation about Quality Policies and what's wrong with so many of them. Over the course of the discussion we explore what policies are really for, how the ISO 9001 standard makes the situation worse, and why you might write your policies differently in Texas and California.
Please join us!
You can find the podcast version here: #QualityMatters episode 149.
Or there's a version on YouTube that also includes video, which you can find here:
Leave me a comment to let me know your thoughts!
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