Thursday, May 23, 2024

Finding Root Causes: How to Identify and Understand the Core Issues

This morning, Quality Magazine published my article, "Finding Root Causes: How to Identify and Understand the Core Issues." It's their article now so I won't post the text of it here, but you can find it by following the link. I hope you find it useful!



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Five laws of administration

It's the last week of the year, so let's end on a light note. Here are five general principles that I've picked up from working ...